We are looking for a motivated and detail-oriented individual to join our team, providing essential support to our operational services in meeting both national and local performance targets. In this pivotal role, you will contribute to the development and delivery of robust reporting processes, ensuring the accurate and timely submission of data to meet service contract requirements and support informed decision-making.
You will act as a vital link between Clinicians, Administrative teams, Training, and the Performance team--facilitating effective communication and collaboration across services. Your role will be central to promoting continuous improvement, identifying areas for development, and helping to drive service excellence. This is a fantastic opportunity for someone who thrives in a dynamic environment, values attention to detail, and is passionate about supporting teams to achieve their goals.
Main duties of the job
- Monitor patient waiting times for both outpatient and community services, as well as assessment-to-treatment timeframes, ensuring timely and accurate reporting.
- Develop and implement robust reporting procedures by establishing distribution lists and reporting schedules to guarantee the timely dissemination of both routine and ad hoc reports.
- Collect, input, and maintain data in electronic systems, ensuring information is accurate and up-to-date. Identify opportunities to streamline data collection processes by transitioning to electronic systems wherever possible.
- Access and retrieve data from a wide range of sources--including local electronic and paper-based systems, the internet, and external organisations to support analysis and reporting needs.
- Monitor, track, and report on data quality issues, offering practical advice on resolving problems and promoting good data management practices across teams.
- Engage with the Performance Team, Service Managers, Administrators, and Secretarial staff to review and improve information recording practices, proactively recommending and implementing changes.
- Partner with both administrative and clinical professionals to promote awareness and understanding of data quality, ensuring information is reviewed at the point of entry to support accurate reporting and informed decision-making.
- Maintain flexibility to meet the evolving demands of the service and respond to requests from customers in a timely and professional manner.
About us
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.
The team are made up of a Senior nurse, Lead nurses, registered nurses, specialist support workers, Occupational therapist, a Physiotherapist, a psychologist and Consultant Psychiatrist.
Benefits include:
- Commitment to flexible working where this is possible
- 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
- Yearly appraisal and commitment to ongoing training
- Good maternity, paternity and adoption benefits
- Health service discounts and online benefits
- Incremental pay progression
- Free confidential employee assistance programme 24/7
- Access to our LGBT+ network, BAME Network and Christian Network
- Health and wellbeing opportunities
Structured learning and development opportunities
Job responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Experience of using spreadsheets and databases
- GCSEs or equivalent at Grade C in Maths & English. European Computer Driving Licence
- Achieved Grade
- Sharepoint knowledge. Understanding skills in multimedia use such as video, sound, presentations. Knowledge of SystemOne
- Experience of using spreadsheets and databases
Analytical
- Ability to perform complex analytical work and present findings in user friendly reports
- Experience of working in a busy team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Address
Kingsway Hospital/The Ritz Matlock - Flexible Working