Junior Intelligence Analyst - Africa

We are recruiting a Junior Intelligence Analyst, Africa region, to join our Healix team in Esher. You will be part of the Healix Global Security Operation Centre based in Esher, UK, with satellite offices in Vancouver and Singapore.

Operating 24/7/365, our Global Security department is made up of security and crisis management specialists who are highly knowledgeable in the risks associated with global travel. As industry experts, we provide our clients with evaluations of security risks, advice on minimising those risks and guidance for building a safer and more secure environment for their staff.

Our Junior Intelligence Analysts support our Risk Intelligence Manager in ensuring the delivery of consistent, high-quality operational security services. The role involves a diverse range of responsibilities including:

• Monitor a range of sources for information on global security developments and major travel disruption that has the potential to impact/be of interest to the Healix client base.
• Take overall responsibility for Africa regional intelligence output.
• Publish accurate, informative and actionable security alerts on developments that meet the internal thresholds for reporting.
• Stay abreast of major regional developments and identify suitable topics for more complex reports which look at the security, political and operational risk environment.
• Using our Tool for Intelligence Gap Analysis endeavour to improve the quality of both desktop and network intelligence sources for the Africa region. Schedule reviews of network with regional teammates.
• Maintain a record of risk and evacuation ratings using the ‘Risk SPIDER’ and other in-house quantitative and qualitative tools.
• Work closely alongside the security operations team and provide analytical input to security advice and assistance cases where required.
• Identify those issues which constitute an out of the ordinary security incident or major deterioration, prompting an escalated operational posture. Upon identifying the incident, proactively inform the wider operations team and author alerts.
• In a crisis or over the course of a protracted security issue you may be required to provide continuous updates to the wider operations platform. During this time the GTA is responsible for all intelligence output over the duration of the crisis and for taking the lead on post-incident reporting.

In addition to full training being provided for the role, the successful candidate will also have the opportunity to undertake a highly comprehensive Crisis and Security Risk Manager training programme, specifically designed to develop your security manager skills, competencies and undertake professional qualifications.

Please note that this is a shift-based role, including working weekends and public holidays, and the successful candidate will need to be able to commute to our offices in Esher on a regular basis.

What we offer:

We offer a welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential.

We welcome applications from individuals of all backgrounds and characteristics. If you require any support in accessing this opportunity, please do get in touch.

About The Role

Our requirements for a Junior Intelligence Analyst:

• A degree or masters (or equivalent) in a related field, such as International Relations, Politics, Terrorism etc.
• Demonstrated expertise and knowledge of political and security issues in the Africa region.
• Demonstrated knowledge of security operations, crisis management and logistics planning.
• Experience of operating in an international context (postings, exchanges or employment within a foreign multinational company).
• Excellent written and verbal communication skills and experience of working in small, close teams.
• Ability to remain calm and resilient under pressure, whilst following protocol with high attention to detail.
• Strong interpersonal skills with the ability to quickly build rapport.
• Excellent written and spoken English. Additional languages at a business level standard are an advantage.

Required Criteria

• A degree or masters (or equivalent) in a related field, such as International Relations, Politics, Terrorism etc.
• Demonstrated expertise and knowledge of political and security issues in the Africa region.
• Experience of operating in an international context (postings, exchanges or employment within a foreign multinational company).
• Demonstrated knowledge of security operations, crisis management and logistics planning.

Desired Criteria

• Additional languages at a business level standard are an advantage.

Company Culture

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

Commitment to career development.

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Hybrid Working.

Salary

Not disclosed.