Junior/ Data Operational Analyst

Junior/ Data Operational Analyst - Care Industry
Salary: £25,000 to £27,000 DOE
Hybrid working/1 day week in Paddington offices, likely to increase to 3 days
Reference: J12898

This role could be well suited to a graduate or career transitioner looking for an entry-level role into the data space.

Our client is a SME procurement consultancy looking to grow their analytics offering through the creation of a Junior/ Data Operational Analyst. This role will be working on a new area of their website and will be responsible for adding and maintaining their product catalogues to ensure the website is functional, accurate, and up to date. The role will own all product catalogues and will work with their suppliers to maintain these. The Junior/ Data Operational Analyst will be a point of contact for issue resolution and onward triage of issues from users, suppliers, and internal stakeholders.

The role requires a highly organised, process-driven individual, confident working with large volumes of data, with strong attention to detail and process, and a proven track record in customer service.

You will have the opportunity to work in a small, supportive team developing your skills and business experience in this fast-growing career pathway.

Experience of working with Excel is a requirement while experience with databases and data visualisation tools is desirable but training can be given.

Primarily home-based with one day per week in London Paddington, they are looking for a team member who is eager to learn new skills, operates with real integrity, and wants to contribute to their rapid growth. You will need to have full and current UK working rights for this opportunity.

Our client is the UK's leading care sector procurement specialist, providing procurement cost reduction, sourcing, and transformation services for clients. Founded on the values of integrity, fairness, and quality, they have achieved numerous commendations, including winning the Lloyds Small Business of the Year Award.

Role and Responsibilities

Reporting to an Insight and Analytics Consultant, the successful candidate will be primarily responsible for:

1. Maintaining the buying website content, ensuring all product information is accurate and actioning supplier product and price changes in a timely fashion.
2. Maintaining the integrity of the data using established product categorisation and processes.
3. Supporting the build of the product catalogue for new suppliers throughout the onboarding process.
4. Adding new catalogues/products and improving existing catalogue content in response to client need.
5. Analysing, implementing, and reporting on supplier price increases; supporting the process of reviewing/agreeing these with Clients.
6. Requesting from suppliers monthly consumption reports and ensuring prices listed are the prices being charged by suppliers, supporting monthly reconciliation processes and driving process improvement.
7. Supporting the collation and review of user feedback and creating action plans to improve online content.
8. Working with Account Managers to ensure client queries are resolved promptly.
9. Working as part of the cross-functional team to continuously improve the user experience.

Role Requirements

1. Outstanding problem-solving skills and analytical capability.
2. Desire to play a key role in growing and developing the business.
3. Excellent time management, communication, and organisational skills.
4. Strong attention to detail.
5. Proven track record of delivering analysis of large volumes of data using MS Excel.
6. Experience of Power BI desirable but not essential.
7. Ability to follow and improve processes.
8. Ability to work independently and own deadlines.

The successful candidate will receive:

1. Competitive salary, based on experience.
2. 25 days holiday, plus bank holidays.
3. Statutory pension (NEST).
4. The opportunity to develop skills through working as part of a supportive analyst team.

If this sounds like you, then please apply!

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