Junior Client Service Associate

Are you ready to kickstart your career in client services? Our client, an executive agency of HM Treasury, is on the lookout for a dedicated Junior Client Service Associate to join their Business Operations Unit for an exciting 6-month contract. If you have a passion for delivering exceptional service and want to be part of a dynamic team, this opportunity is for you!

About the Role:

As a Junior Client Service Associate, you will play a vital role in supporting our client's operations, ensuring they meet their operational targets while providing top-notch service to clients. You'll be involved in a variety of tasks that keep the wheels turning smoothly!

Start: ASAP, duration 6 months with the possibility of an extension, hours Monday-Friday 36 hours per week, Pay £(Apply online only) per day depending on experience, hybrid working- 3 days a week in the office, the office is conveniently located just a 5-minute walk from Monument train station. The client is ideally looking for a candidate who already holds SC clearance; alternatively, the successful candidate will be required to go through this clearance.

Key Responsibilities:

1. Operational Processing:
   
   • Process loan and deposit applications with precision.
   • Handle premature loan repayments, ensuring timely fund settlements.
   • Respond to stakeholder queries promptly.
   • Produce detailed reports for internal and external stakeholders, including senior management.
   • Support the team with insights regarding policy issues.
2. Stakeholder Management:
   
   • Build and maintain relationships with internal and external stakeholders.
   • Collaborate with PWLB and DMADF counterparties to gather market intelligence and share information.
3. Business Delivery:
   
   • Update operational procedures to reflect current practices.
   • Ensure business continuity for critical processes.
   • Identify and implement process improvements while managing operational risks.

What We're Looking For:

Skills & Experience:

• Delivery-focused with excellent attention to detail.
• Strong communication and stakeholder management abilities.
• Proactive mindset with a knack for process improvement.
• At least one year of client service experience; financial markets knowledge is a plus.
• Intermediate Microsoft Office skills and strong data handling capabilities.

Qualifications:

A relevant degree or qualification is preferred; IOC qualification (IMC preferred).

Why Join Us?

If you're eager to contribute to a forward-thinking organization and are ready to embrace new challenges, we want to hear from you!

How to Apply:

Don't miss out on this fantastic opportunity to grow your career in client services. Apply today and take the first step towards an exciting future!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

Job Title: Junior Client Service Associate

Company:

Location:

Posted: Mar 21st 2025

Closes: Apr 21st 2025

Sector: Public Sector

Contract: Temporary

Hours: Full Time