Junior Business Analyst

Overview

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world's leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.

Headquartered in New York, our team is over 55,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.

Role Title: Junior Business Analyst

BU/Segment: Insurance Consulting
Location: London, United Kingdom (Flexible hybrid working)

Employment Type: Permanent or Fixed Term Contract

Summary of the role:

The Junior Business Analyst will operate within the Insurance Domain, supporting clients in delivering their transformation requirements. This involves gathering and analysing data, preparing functional and technical documentation, and ensuring project success both independently and collaboratively with internal and client teams.

You will work alongside a team of insurance specialists from the global and general insurance markets, enhancing their industry knowledge and consultancy skills. This role offers the opportunity to develop expertise while contributing to the successful delivery of client projects.

We welcome candidates with a minimum of 2 years of experience within an analysis role, preferably in consulting or delivery. However, we are also open to enthusiastic graduates from university with a passion for Insurance Transformation who are eager to start their career in this dynamic field.

As part of your duties, you will be responsible for:

• Support client project teams to successfully deliver engagements and deliverables.
• Assess and document processes to help design the target state and shape how it can be achieved using technology.
• Formulate business requirements into functional design for enabling technology solutions.
• Work closely with key stakeholders, demonstrating core project and people management skills.
• Establish guidelines and ways of working for project delivery through both waterfall and various agile methodologies.
• Support clients in activities including project planning, requirements gathering, and process definition.
• Work within diverse teams to deliver measurable business outcomes to quality and timescales.
• Build effective relationships with peer-level stakeholders across all business workstreams, including Operations, Risk, and IT.
• Support business development efforts such as pre-sales, bid preparation, and client presentations.

• Minimum of 2 years of experience within an analysis role, preferably in consulting or delivery.
• Strong understanding of underwriting and claim principles and cost drivers, with fluency in the changing landscape of insurance process delivery.
• Bachelor's degree from an accredited institution; a graduate degree is preferred.
• Ability to travel.

• Proven process requirements methodologies.
• Strong communication, analytical, and problem-solving skills.
• Experience in project and people management.
• Familiarity with both waterfall and agile methodologies.
• Ability to work effectively within diverse teams.
• Strong relationship-building skills with stakeholders across various business workstreams.

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities.
• As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
• EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.