Junior Application Support Engineer

Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between 40K - 50K, depending on experience.

Responsibilities:

1. Experienced in diagnosing and troubleshooting software issues quickly and effectively.
2. Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda, CloudFormation).
3. Experience using Python, Docker containerization, and Git version control.
4. Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
5. Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence.

1. Excellent communication and stakeholder management skills, with a client-first approach.
2. Proven problem-solving capability.
3. Time management skills and the ability to establish reasonable deadlines.
4. Excellent organizational skills and the ability to multi-task.
5. Experience in customer facing positions.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.