Italian and Spanish speaking Technical Support Engineer

Italian and Spanish speaking Technical Support Engineer

Location: Watford

Salary: up to £50,000 per annum plus benefits

Ref: 8147TE

Company Profile:
A well-established and award-winning company with international operations.

Main Duties:

1. To provide first line technical support and diagnose electrical or mechanical faults.

The Role:

1. To provide first line technical support and remote fault diagnosis.
2. To provide initial assessment, identify faulty parts or systems and react accordingly.
3. To organise visits from specialised field engineers depending on the fault.
4. To order replacement parts and ensure timely delivery.
5. To escalate enquiries when required and complete all necessary documentation.
6. To log the support case and keep the client and system up to date on the process.

Candidate's Profile:

1. Fluent in Italian AND Spanish (written and spoken) – Essential.
2. Previous experience in electrical or mechanical engineering within the print industry – Essential.
3. Knowledge of electrical and mechanical schematics.
4. Proactive, confident and dynamic personality.
5. Excellent communication skills and a team player.
6. Computer literate (MS Office, Internet).
7. Able to work in a fast-paced environment.