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IT Technician Skills Bootcamp - IT Support Engineer

Just IT Recruitment

West Midlands Combined Authority

Remote

GBP 20,000 - 30,000

2 days ago
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Job summary

An established industry player is offering an exciting opportunity to kickstart your career in IT with no prior experience required. Join a government-funded training program that will equip you with essential skills like CompTIA A+ and Microsoft 365 training. This role is perfect for those eager to learn and grow in a supportive environment. You will be responsible for troubleshooting IT issues and providing exceptional service to colleagues. If you have a passion for technology and a desire to help others, this could be the perfect pathway to a rewarding tech career.

Qualifications

  • No prior experience needed; must have a desire to work in IT.
  • Join an 8-week government-funded training programme.

Responsibilities

  • Provide a single point of contact for IT incidents.
  • Diagnose and resolve technical issues at first level.

Skills

Excellent communication skills

Desire to provide excellent customer service

Desire to learn new skills

Ability to work in a team

Problem-solving techniques

Education

Level 3 qualification

Tools

CompTIA A+

Microsoft 365

Microsoft Endpoint Administrator

Job description

Do you want to kickstart your career in IT TECH?

No prior experience needed; we will train you! You must have a desire and passion to want to work in IT.

If you have past IT work experience you will not be eligible due to government funding restrictions so please do not apply if this is the case.

Here, at Just IT we have several entry level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job ready.

We are sure we can find the best route into a fantastic tech career for you.

Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT.

This will be delivered remotely and will provide you the necessary experience and skills required to start the role.

Training opportunities:

  1. Level 3 qualification.
  2. CompTIA A+ and exam costs.
  3. Microsoft 365 Administrator training and exam cost.
  4. Microsoft Endpoint Administrator training and exam cost.
  5. Employability training including CV and interview support.

Skills required:
  1. Excellent communication skills.
  2. A desire to provide customers with excellent services.
  3. A desire to learn new skills.
  4. Ability to work in a great team.
  5. Ability to use problem solving techniques.

Main responsibilities you would have:
  1. Provide a single point of contact to internal colleagues reporting IT related incidents.
  2. Diagnose and resolve technical issues at first level to minimise downtime to colleagues.
  3. Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
  4. Excellent ability to troubleshoot and problem solve.

Spaces are limited on the upcoming course so apply now!
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