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IT Technician Skills Bootcamp - IT Support Engineer

Just IT Recruitment

City Of London

Remote

GBP 20,000 - 30,000

Full time

15 days ago

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Job summary

An innovative recruitment firm is offering exciting entry-level IT roles and apprenticeships. With no prior experience required, this opportunity is perfect for those eager to kickstart their careers in technology. You will participate in an 8-week government-funded training program that equips you with essential skills and qualifications, including CompTIA A+ and Microsoft 365 training. The role involves providing support for IT-related incidents and working collaboratively within a dynamic team. If you have a passion for IT and a desire to learn, this is your chance to embark on a rewarding tech career!

Qualifications

  • No prior experience needed; training provided for IT roles.
  • Must have a passion for IT and a willingness to learn.

Responsibilities

  • Provide a single point of contact for IT-related incidents.
  • Diagnose and resolve technical issues to minimize downtime.

Skills

Excellent communication skills
Desire to provide excellent customer service
Desire to learn new skills
Ability to work in a team
Problem-solving techniques

Education

Level 3 qualification

Tools

CompTIA A+
Microsoft 365
Microsoft Endpoint Administrator

Job description

Do you want to kickstart your career in IT TECH?

No prior experience needed; we will train you! You must have a desire and passion to want to work in IT.

If you have past IT work experience, you will not be eligible due to government funding restrictions, so please do not apply if this is the case.

Here, at Just IT, we have several entry-level IT roles and IT apprenticeships with great companies and a team of specialist Tech recruiters for those who are job-ready.

We are sure we can find the best route into a fantastic tech career for you.

Please note to get to the interview stage, you will need to join an 8-week government-funded training programme delivered by Just IT.

This will be delivered remotely and will provide you with the necessary experience and skills required to start the role.

Training opportunities:

  1. Level 3 qualification.
  2. CompTIA A+ and exam costs.
  3. Microsoft 365 Administrator training and exam cost.
  4. Microsoft Endpoint Administrator training and exam cost.
  5. Employability training including CV and interview support.

Skills required:
  1. Excellent communication skills.
  2. A desire to provide customers with excellent services.
  3. A desire to learn new skills.
  4. Ability to work in a great team.
  5. Ability to use problem-solving techniques.

Main responsibilities you would have:
  1. Provide a single point of contact to internal colleagues reporting IT-related incidents.
  2. Diagnose and resolve technical issues at first level to minimise downtime to colleagues.
  3. Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
  4. Excellent ability to troubleshoot and problem solve.

Spaces are limited on the upcoming course, so apply now!
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