IT Technician

IT Technician – Newcastle

Location: Newcastle
Salary: £90-£110 per day
Start Date: ASAP
Contract Type: Full-time, Long-term

About Protocol Education:
Protocol Education is a leading recruitment agency specializing in education sector staffing. We support schools and educational institutions in delivering high-quality learning environments. We are currently seeking a highly skilled and motivated IT Technician to join our team and help support the technology needs of our clients.

Job Description:
As an IT Technician at Protocol Education, you will play a key role in supporting the technology infrastructure of the schools and educational institutions we work with. You will provide technical support, maintain systems, and ensure seamless day-to-day IT operations, ensuring that technology is effectively supporting teaching and learning.

Key Responsibilities:

• Provide on-site and remote technical support to schools and educational clients.
• Maintain and troubleshoot hardware, software, and network systems.
• Set up, configure, and deploy computer systems and peripherals.
• Ensure smooth and efficient operation of all IT systems, including networks and servers.
• Offer user support for staff and students, assisting with software and hardware issues.
• Conduct regular system checks, updates, and security patches.
• Assist in the setup and maintenance of audio-visual and classroom technologies.
• Document and track issues and resolutions, ensuring timely follow-up and completion.

Skills and Experience:

• Proven experience as an IT Technician or in a similar IT support role.
• Strong knowledge of computer systems, networks, and software applications.
• Familiarity with Windows, macOS, and Linux environments.
• Experience with hardware setup, installation, and troubleshooting.
• Good understanding of networking, including LAN/WAN, routers, and firewalls.
• Ability to provide effective, clear communication to users with varying technical skill levels.
• Excellent problem-solving skills and the ability to work independently or as part of a team.
• Knowledge of IT security practices is desirable.
• Experience in the education sector is a plus but not required.

Why Join Us?

• Work with a dynamic team that is passionate about education and technology.
• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• A collaborative and supportive working environment.

If you're passionate about science and education, apply today and become part of a school that values hands-on learning!

Apply here or email francesca.barton@protocol-education.com

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.