IT Technical Support Advisor

Perfect Placement; Bidford on Avon CP; On-site; GBP 30,000; Full time

Job description

IT Technical Support Advisor required in Bidford-On-Avon

Reputable Automotive Specialist.
Basic Salary circa £30,000
40 hours Monday to Friday
Including remote working at weekends, once successful completed probation.

Overview
This is an exciting opportunity for an IT enthusiast to join an innovative and dynamic Car Software Company, where the successful candidate will become an integral part of the company's future success and expansion plans. Based from their high-spec headquarters in the West Midlands!

Your Duties Will Include:

1. Custom file writing (ECU enhancement programmes)
2. Customer services and product delivery
3. Dealer support and training
4. Training material enhancement and development
5. Act database maintenance and reporting
6. File key reporting and management
7. Setting file management/monitoring
8. Dyno testing and product research
9. Support Workshop activities and dyno testing

As an IT Support Advisor, you will:

1. Have a passion for performance cars and motorsport
2. Have a strong background in Python (preferred) or other coding languages
3. Display a strong desire to pursue a career within IT
4. Possess an academic qualification in IT or related subject (desirable but not essential)
5. Have previous experience within an IT support role
6. Be a confident communicator with the ability to provide exemplary customer service
7. Be patient and persistent, able to pacify a situation and find the most relevant resolution
8. Be highly committed to self-development and continuous improvement

A truly exciting prospect for individuals who demonstrate a passion for all things IT and Cars; full training and development opportunities will be presented.

If you are interested in this IT Technical Advisor vacancy or want to find out about other Automotive Jobs in the West Midlands, please contact Matt at Perfect Placement today.