IT Systems Support Technician

Babcock Mission Critical Services España SA.; Gloucester; On-site; GBP 25,000 - 45,000; Full time

Job description

Location: Gloucester, GB, GL20 8LZ

Onsite or Hybrid: OnSite

Job Title: IT Systems Support Technician
Location: Tewkesbury, Gloucestershire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF63109

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an IT Systems Support Technician at our Ashchurch, Tewkesbury site.

The Role
We have an exciting opportunity for an IT Systems Support technician to join an established, forward-thinking and responsive team within the Mission Systems Business Stream.

Day-to-day, you’ll help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers.

• Provide first/second line support for bespoke/niche systems.
• Support on incident management.
• Work with the developers on system commissioning.
• Provide provision of technical advice and asset/system management.

This role is full time, 37 hours per week and is based on site at Ashchurch, Tewkesbury, with occasional travel.

Essential Experience of the IT Systems Support Technician

• Windows administration.
• A methodical approach to tasks and the ability to follow process, with attention to detail.
• Knowledge and application of IT system build and development.
• Sound judgement capabilities, to inform decision-making processes (sometimes under pressure) based on a variety of information.
• A working knowledge and application of incident management and handling.
• The capability to operate within PU status.

Qualifications for the IT Systems Support Technician

• We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Enhanced Developed Vetting (EDV) security clearance for this role.

What We Offer

• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.