IT Systems & Network Engineer

IT Systems & Network Engineer

Location: Sunderland / Durham
Salary: 32-36k Package + Great Benefits

Our elite cyber security and IT services client is currently looking for an IT Systems & Network Engineer to join their growing team, permanently. Through providing outstanding customer service, they deliver innovative IT solutions for top-tier vendors and a rapidly growing customer base. This role is based onsite in Houghton-le-Spring.

IT Systems & Network Engineer Rewards:

1. Competitive starting salary of 32-36k per annum
2. Access to cutting-edge technology
3. Opportunities for career advancement (excellent training)
4. Generous benefits

IT Systems & Network Engineer Responsibilities:

1. Log customer support calls, diagnose and resolve service/support calls, escalating to colleagues when necessary
2. Actively monitor/manage/update progress, keeping lines of communication open with colleagues and customers through to completion
3. Solutions planning & implementation
4. Working within a team environment to provide technical assistance and guidance to colleagues to deliver a high level of service and support to the customer
5. Liaising with Sales to provide pre & post sales technical advice/assistance to confirm the technical validity of proposed solutions

IT Systems & Network Engineer Skills, Traits, and Experience:

1. Support and Maintenance of Server & Desktop Hardware & Operating Systems
2. Microsoft Active Directory skills
3. MS Exchange/O365 management, installation, and migration
4. SAN, NAS DE Dupe Storage
5. VMware / Hyper-V infrastructure
6. LAN/WAN/WLAN Network troubleshooting and support
7. Backups/Replication/Disaster Recovery
8. Excellent communication skills
9. Team player

If you are ready to take your career to the next level and make a significant impact, apply now!