IT Systems Desktop Support Engineer

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IT Systems Desktop Support Engineer, London

Client:

Nexus

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

2508f5565e58

Job Views:

2

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

Job Description

Our Client is a Bank based in Central London, looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.

You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.

• Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking including installation, configuration, and troubleshooting.
• Manage day-to-day operational aspects of a project and scope.
• Design, plan, and deploy IT projects to enhance the existing IT infrastructure and applications required by the bank.
• Provide End User Computing support for all staff.
• Act as a coordinator between London Users and Group IT Security on all requests for systems access, ensuring that permissions are provided promptly and regularly updated following the Group Access Matrix Protocol.
• Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures, ensuring compliance with Group requirements.
• Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to adhere to Anti Money Laundering Provisions.
• Undertake Data Extraction for reporting requirements for all stakeholders at the bank.
• Monitor CCTV, telephony systems, and door access systems, ensuring they are well maintained with proper backup and relevant maintenance procedures applied.
• Overall networking equipment monitoring (i.e., Network Switches, Firewall, and other appliances) and support.
• Plan and carry out maintenance checks to ensure IT Operations and infrastructure are running smoothly and ensure daily routine task completeness.
• Maintain and ensure that the BCP site is always ready for continuous bank operations.
• Maintain the branch PABX system and ensure that the recording system is always operational.

The following is a list of technical skills required for the role:

Technical/Functional skills:

• Proficient in common operating systems: Windows 10, Windows Server 2016 and above, Redhat Linux based Operating System.
• Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365.
• Networking (IT): Cisco Switches and Routers, Fortigate Firewalls, LAN/WAN Routing.
• Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage.
• Project management.
• Data analysis.

Bachelor or Master’s degree or professional qualification in a relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).

The salary for this role is in the range £35K - £40K.

Please send your CV to us in Word format along with your salary and notice period.