IT Systems Administrator

Our client is seeking an IT System Administrator to join their Service Desk team, providing day-to-day support and administration for client systems. This role involves troubleshooting technical issues, deploying software, managing system security, and ensuring optimal system performance. The position is based primarily on-site and requires strong IT expertise, problem-solving skills, and excellent client communication.

Job Duties:

1. Deploy software, create user groups, and manage operating system policies across client networks.
2. Install, configure, and maintain software, hardware, network, and application components.
3. Diagnose, troubleshoot, and resolve software, hardware, and networking issues.
4. Ensure secure storage, backup, and retrieval of data.
5. Upgrade and replace outdated or defective hardware.
6. Identify and implement strategies for optimal system performance.
7. Enforce security best practices to prevent cyber threats and security breaches.
8. Document internal processes and contribute to the internal knowledge base.
9. Respond to client tickets promptly and accurately.
10. Communicate clearly and professionally with clients.
11. Maintain accurate timesheets.

Job Requirements:

1. A minimum of 5 years' experience working within an IT department or consultancy.
2. At least 1 year of experience in networking and Microsoft Windows Server administration.
3. Strong knowledge of Microsoft Windows Workstation.
4. Understanding of Microsoft Active Directory and Group Policy.
5. Experience with cloud service providers such as Azure or AWS is desirable.
6. Ability to work autonomously and make informed decisions.

What You'll Love:
This role offers the opportunity to work in a dynamic IT environment, supporting a range of clients and systems. Our client values professional development, encouraging team members to pursue relevant certifications such as CompTIA A+, Network+, Microsoft Fundamentals, or Cisco CCNA.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.