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IT Support Trainee/Apprentice

Latcom plc

Thatcham

On-site

GBP 20,000 - 30,000

Full time

15 days ago

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Job summary

An established industry player is seeking an IT Support Trainee/Apprentice to join their team in a rural area. This role offers a fantastic opportunity for individuals eager to start their career in IT. You will be responsible for the smooth running of various devices and applications, while also monitoring the IT service desk. The ideal candidate will have a passion for IT, a willingness to learn, and a desire to understand ITIL procedures. This permanent position is perfect for those looking to grow in a stable environment, with the added benefit of working in a supportive team. If you're enthusiastic about technology and ready to embrace new challenges, this is the role for you.

Qualifications

  • Must have a passion for IT and a willingness to learn.
  • Knowledge of Windows administration and ITIL procedures expected.

Responsibilities

  • Ensure smooth operation of desktops, laptops, and smart devices.
  • Monitor IT service desk and provide support for IT projects.

Skills

Passion for IT
Willingness to learn
Understanding of ITIL procedures
Windows desktop administration
Microsoft Office suite
LAN/WAN maintenance
Audio-visual solutions
IT security
Desire to learn AV

Job description

IT Support Trainee/Apprentice required to work onsite Monday - Friday 5 days a week (required to work 1 Saturday in 3 and then 1 Saturday in 4 weekends).

My client is based in Thatcham, as this is a very rural area, you will need to have your own transport (ESSENTIAL).

Please note my client will not be able to sponsor you. If you do need sponsoring, please do NOT send in your application. This includes Tier 4 Post Study Visas and Tier 2 General Visas, as after the expiry date you will need sponsoring.

Job Responsibilities:
  • Responsible for the smooth running of all desktops, laptops, tablets, smart devices, Operating Systems and applications, Internet cafes and other client-facing areas.
  • Monitor the IT service desk in support of all client's areas.
  • Provide support for all IT-related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm.
Skills Required:
  • You must have a passion for IT.
  • Show willingness to learn new skills, keen & enthusiastic.
  • Want to understand ITIL procedures.
  • Knowledge of the following will be expected (once fully trained) as these are the technologies my client currently uses: Windows desktop administration; Microsoft Office suite; LAN/WAN maintenance; audio-visual solutions and IT security.
  • Want to learn AV.

Please send in your CV if you would like to know more and you live near Thatcham. This is a very stable, solid permanent position and a fantastic opportunity for the right candidate to start a career within IT.

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