IT Support Technician (Remote)

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Job Overview

Apply4U is hiring on behalf of our client for a reliable and tech-savvy IT Support Technician. This remote position is ideal for someone with a strong technical background who enjoys solving problems and providing exceptional support to users.

Key Responsibilities:

• Provide first-line technical support via phone, email, and remote access.
• Troubleshoot hardware, software, and network issues.
• Manage user accounts and permissions (e.g., Active Directory, Microsoft 365).
• Install, configure, and maintain IT equipment and software.
• Maintain detailed logs of support issues and solutions.
• Support onboarding and offboarding of users.

Requirements:

• Proven experience in an IT support or helpdesk role.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Familiarity with remote support tools (e.g., TeamViewer, AnyDesk).

Compensation:

Location: Remote – United Kingdom

Salary: £14 - £18 per hour (depending on experience).

Employment Details:

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Information Technology

To apply, please submit your CV via Apply4U. Immediate start available for the right candidate.