IT Support Technician Apprentice

A long established IT Solutions company has need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day.

This opportunity would suit anybody looking to start a career in the IT sector and has an interest in IT support, networking, and hardware.

1. Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions.
2. Problem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.
3. Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites.
4. This will give variety to your role, and the opportunity to work in a face-to-face customer situation.

1. Independent skills
2. Teamwork skills
3. Organisational skills
4. Good written and oral communication skills
5. Self-Motivated

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

1. Networking
2. Hardware
3. Operating Systems
4. Problem Solving
5. Customer Service

1. Desktop Support
2. Systems Administrator

1. English