IT Support Technician

4 days ago Be among the first 25 applicants

About
IT Support Technician required by a well-established school near St Albans.

You must have good customer service skills and IT knowledge to join their existing team.

Purpose of the Job

• Supporting staff and students with their technical issues over the telephone, via email and face to face.
• A general technical understanding of Network Servers & Support.
• Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall.

Skills Required

• Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment, routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person.

The ideal candidate needs to demonstrate:

• Technical experience and ideally worked in a similar type of role previously.
• Ability to diagnose faults and solve technical issues.
• Support existing users at different levels.
• Develop relationships with users and deploy projects.
• Excellent communication skills, both written & verbal.
• Understanding of web technologies, databases, cloud technologies would be a bonus.

Nice-to-have skills

• Hardware
• Active Directory
• TCP/IP
• DHCP
• Databases
• VMWare
• Hyper-V
• Azure
• SQL
• Powershell
• Visual Studio

Work experience

• Desktop Support
• Systems Administrator

Languages

• English

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet