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IT Support Technician

TN United Kingdom

Rochdale

On-site

GBP 23,000 - 28,000

4 days ago
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Job summary

An established industry player is seeking a motivated 1st Line Support Technician to join their Service Desk team. This role offers a unique opportunity to work in a friendly and supportive environment where each team member is valued. With an impressive retention rate, the company fosters a culture of growth and learning, providing access to cutting-edge technologies such as Azure, Windows Server, and Office 365. If you're an ambitious IT professional looking to advance your career while enjoying perks like paid Microsoft certifications and monthly social events, this position is perfect for you.

Benefits

On site Parking

Monthly social events and meals out

Birthday off!

Paid for Microsoft Certifications

State of the art offices

Qualifications

  • Ambitious IT Engineer with skills in IT Support and Networking.
  • Experience with Windows Server and Active Directory is essential.

Responsibilities

  • Provide 1st Line Support to external customers via the Service Desk.
  • Manage tickets and ensure timely resolution of IT issues.

Skills

IT Support

Networking

Windows Server

Active Directory

Exchange / Office 365

Hyper-V

VMware

Remote Support

Education

Microsoft Certifications

Tools

Azure

Windows OS

Networking equipment

Job description

Job title: 1st Line Support Technician

Location: Oldham, Greater Manchester

Salary: up to £28,000

Looking to join an IT Solutions company with a genuine laid back and family atmosphere? This company has an incredible staff retention rate and certainly provides a culture in which each member of the team feels valued.

The company is now looking for a 1st Line Support Technician due to internal promotions, so within this position you will be part of the Service Desk team taking tickets for their external customer base.

Benefits include:

  1. On site Parking
  2. Monthly social events and meals out
  3. Birthday off!
  4. Paid for Microsoft Certifications
  5. State of the art offices in Cheadle Hulme
  6. Other benefits and incentives are added

As well as a good financial package and an encouraging workplace, the company also boasts an infrastructure of constantly updated technologies that you will be working with. Their current technology stack includes some of the below:

  1. Azure
  2. Windows Server up to 24
  3. Windows OS
  4. Exchange / Office 365
  5. Hyper-V / VMware
  6. Active Directory
  7. Networking skills

This job will suit an ambitious IT Engineer who is looking to take the next step in their career and work with amazing technologies daily. The learning potential here is incredible, and you have the support you need amongst the team to move through the ranks speedily and successfully. Please send through your CV if you think this one looks good for you!

Keywords: IT Support, 1st Line Support, 2nd Line Support, Desktop Support, Remote Support, Senior IT, IT Support Company, Networking, Firewalls, Windows Server, Exchange, Office 365, Active Directory, Managed Services Provider

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