IT Support Technician

About Us - At Larking Gowen, our people are at the heart of everything we do. Our commitment to both our employees and clients is at the core of who we are. We strive to create a supportive and inclusive workplace culture where employee wellbeing is paramount, work-life balance is valued, and personal growth is encouraged through tailored training and development opportunities.

About the Role - The IT Support Technician is responsible for providing technical support and assistance to end-users within the organisation. This role involves troubleshooting hardware and software issues, performing system maintenance, and ensuring the smooth operation of IT systems.

Responsibilities -

1. Provide technical support to end-users via phone, email, or in-person.
2. Troubleshoot and resolve hardware, software, and network issues.
3. Install, configure, and maintain computer systems and peripherals.
4. Perform regular system maintenance and updates.

Required Skills -

1. Able to manage your own workload.
2. Have excellent and up to date IT skills.
3. Be able to work as part of a team.

Benefits - In return you will have support to establish your career with Larking Gowen at a pace that suits you both personally and professionally. We also offer benefits which include:

1. Holiday 24 days plus bank holidays.
2. Life Assurance.
3. Pension 5% employee, 3% employer rising with length of service.
4. Medicash Plan.
5. Professional subscriptions.
6. Group Income Protection.
7. Annual salary review.
8. Option to purchase PMI.

Plus many more!

If you need any reasonable adjustments, such as accessing information in an alternative format, please let us know as soon as possible. We are committed to ensuring accessibility and will make the necessary adjustments accordingly.