IT Support Team Manager

Do you like getting involved with projects? Are you looking for a business to grow and develop within?

Working with an established business based in Ipswich that is growing rapidly. They were 15% over target last year and have invested that money back into the business to ensure a future-proof environment. You will help lead the support team through projects such as new systems, office fit-out, as well as mentor and lead the team into an exciting transition alongside the Head of IT.

Responsibilities:

As an IT Support Team Manager you will:

• Deliver high quality, user-centric customer service, maintain & improve support standards.
• Lead, manage and coordinate IT projects.
• Oversee documentation, training, and team performance tracking.
• Contribute and influence the IT Strategy.

Requirements:

As an IT Support Team Manager, you will need:

• Extensive technical knowledge of M365, Azure AD and Azure Cloud Computing.
• Technical knowledge and configurations of Windows Servers stack.
• Awareness of IT Operating standards, a focus on Cyber Security standards and practices.
• Experience managing or leading a team.

Benefits:

As an IT Support Team Manager, you will:

• Annual company performance bonus (Paid for the last 18 years)
• Enhanced Holiday & Pension scheme, both rise with service.

Does this sound like you? Are you ready to take the leap and join a business that’s looking to the future? APPLY now!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.