IT Support - Service Desk Analyst Immediate 3 Months

IT Support - Service Desk Analyst Immediate 3 Months

Immediate Requirement: 1st Line Service Desk Support Analyst - 3 Months initially. Are you an experienced IT professional ready to make an immediate impact in a professional services environment? Join our Internal IT Service Desk team to deliver exceptional 1st Line IT support to end-users.

Your Role:

1. Provide first-line support for hardware, software, and network issues.
2. Log and resolve incidents, adhering to Service Level Agreements (SLAs).
3. Support onboarding/offboarding, including laptop builds with Intune and Autopilot.
4. Deliver outstanding customer service, keeping users informed and supported.
5. Maintain and update documentation to enhance efficiency.

What You’ll Bring:

1. Proven IT support experience in professional services.
2. Strong knowledge of Windows OS, M365, and Active Directory.
3. Excellent communication and problem-solving skills.
4. Familiarity with basic networking and remote desktop tools.

Start immediately and make a difference in a dynamic, fast-paced team. Apply now.

Job Info

Job Title: IT Support - Service Desk Analyst Immediate 3 Months

Company: CV-Library

Location:

Posted:

Closes:

Sector: IT

Contract: Permanent

Hours: Full Time