IT Support Officer

West Recruitment Pty Ltd; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job description

Email: [e-mail]

Call: 9689 8903

West Sector: Technology

Job Summary

- Attractive salary package
- Career progression & development with opportunity to upskill
- Southwest location

Job Description

About your new company
West Technology has partnered with an Australian brand that thrives on the passion of its employees and customers. This business is currently looking to appoint an enthusiastic, motivated, and curious IT Support Officer to join a fast-paced and energetic team.

About your new role
As the IT Support Officer, you will be focused on providing level 1 & 2 remote and onsite support. Reporting to the Information Systems Manager, you will be responsible for providing IT support and maintenance across all functions. Some of the key duties for this opportunity will include but are not limited to:

1. Providing professional and prompt first-point support for all staff;
2. Working effectively in a team;
3. Troubleshooting technical issues and providing escalation to areas of the business where necessary;
4. Configuring routers, switches, and firewalls;
5. Travel to stores around the Sydney metro and internationally and assist with the set-up of stores;
6. Manage service desk tickets;
7. Resolve basic security-related issues;
8. Responsible for installation and maintenance of Windows Servers and appropriate operating systems;
9. Work on assisting with project work as required from time to time.

Why this business will love you
You will bring relevant Tertiary qualification/certification (Information Technology); proven experience in an IT Support role or similar; previous experience with computer troubleshooting and computer viruses; troubleshooting experience with Microsoft Windows and office suite; exposure to servers is highly regarded; exceptional communication skills; extremely personable & approachable in nature; inquisitive and enjoy collaborating with others; and you will bring ideas to the table and propose new ways of working.

Why you will love working here!
Above-average market salary on offer; great company culture; inclusive and collaborative environment; first-class mentoring and training programs; southwest Sydney location.

Sound interesting? Contact Lorena Bugden on 02 9689 8903 or 0452 662 630 for a confidential discussion about this exciting job opportunity.