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IT SUPPORT ENGINEER - STAMFORD, LINCOLNSHIRE

Chattertons Solicitors & Wealth Management

Stamford

On-site

GBP 25,000 - 45,000

Full time

3 days ago
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Job summary

An exciting opportunity awaits for an IT Support Engineer to join a dynamic IT team in a vibrant office environment. This role involves providing top-notch IT support across multiple locations, ensuring smooth operations and resolving technical issues efficiently. The ideal candidate will possess a blend of technical skills and excellent communication abilities, making them a key player in enhancing the IT infrastructure. With a focus on innovation and teamwork, this position offers the chance to work with cutting-edge technologies while supporting a diverse range of users. If you are adaptable, friendly, and ready to tackle challenges, this role is perfect for you.

Qualifications

  • Experience in IT support with a focus on hardware and software installation.
  • Knowledge of troubleshooting wired/wireless networks and TCP/IP.

Responsibilities

  • Provide professional IT support to all staff, resolving issues remotely and in person.
  • Install and maintain desktop/server software and hardware.

Skills

Excellent communication skills
Ability to work under pressure
Structured and organised

Education

Maths Level 2
English Level 2
Computing degree or industry experience
Industry certifications (CompTIA A+)

Tools

Windows 11
Windows Server 2016/19/22/Hyper-V
Active Directory/GPO
Microsoft 365/Exchange administration
Azure
IPVPN
Microsoft Entra
Intune
Legal LOB applications (SOS/Visualfiles)

Job description

IT Support Engineer - Stamford, Lincolnshire

We have an exciting opportunity for an IT Support Engineer to join our growing IT team.

The role is based at our Stamford office, but you will be required to support all offices. There will be requirement to travel to other offices therefore a full current driving license and use of your own vehicle (covered by business insurance) is required for the position.

Key Duties And Responsibilities

  • To provide and implement professional, affable IT support to all staff,
  • Identifying and resolving IT issues both remotely and in person,
  • Install desktop/server software and hardware,
  • Implement and develop new and existing infrastructure,
  • Proactive server and desktop maintenance,
  • Research and development of new technologies,
  • In-depth troubleshooting of advanced issues,
  • Creation of support documentation and assisting with user training,
  • Assisting with the day-to-day management of the IT systems.

Hours of Work: 9.00 am – 5.15 pm - 36.25 hours per week
Location: Stamford
Salary: Competitive

Essential
Person Specification:
Desirable
Qualifications:

  • Maths Level 2, English Level 2
  • Computing degree, higher education course or industry experience
  • Industry certifications (CompTIA A+, etc.)

Knowledge:

  • Windows 11
  • Windows Server 2016/19/22/Hyper-V
  • Active Directory/GPO
  • Experience of working with, and troubleshooting, wired and wireless networks with a good understanding of TCP/IP
  • Microsoft 365/Exchange administration
  • Azure
  • IPVPN
  • Microsoft Entra
  • Intune
  • Legal LOB applications (SOS/Visualfiles)

Skills:

  • Excellent communication skills both verbally and in writing
  • Ability to work under pressure and to tight deadlines
  • Structured and organised

Attributes:

  • Willing to be flexible with the demands of the Company
  • A team player, with integrity
  • Friendly and approachable
  • Flexible and adaptable
  • A sense of humour

Other:

  • Must have full driving licence and access to a vehicle during working hours

APPLY NOW
Please email your CV and covering letter to the HR Department: hr@chattertons.com

Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The firm has an Equality and Diversity Policy and this sets out the firm’s position on equal opportunity in all aspects of employment. This is available upon request.

Please refer to our privacy policy for information regarding how your personal data is processed.

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