Charity / Social events such as outdoor activities
Sponsorship of relevant Further Education – subject to a successful application process
Proven track record of internal promotion
Discounted Metrocard scheme (Leeds only)
City Centre Location
Private Health Insurance
Purpose:
The IT Support Engineer provides support and management of all Server, Network and Telephony Infrastructure, Desktop PC’s and Mobile Devices within the Company.
Key Responsibilities:
Responsible for 2nd and 3rd line technical support of all Microsoft Windows servers, Unix Servers, network infrastructure and telephony systems within all the UK Group businesses, currently comprising of five successful nationwide businesses.
Work closely with the IT Systems Engineer on infrastructure and server support issues arising, giving assistance when required.
Work out of hours to implement major system releases as needed, as well as being part of 24x7 ‘on call’ support rota for approximately one week in three for emergency support calls on all systems and infrastructure.
Technical Requirements:
Thorough knowledge of Microsoft Windows Server and Microsoft SQL Server
Strong knowledge of networking
Experience of working with Microsoft Exchange Server, Informix Dynamic Server, Microsoft Systems Center (SCOM, SCCM, SCSM, Orchestrator), Microsoft HyperV, Firewalls and VM Ware
Adhere to Conduct Rules:
Act with integrity
Act with due care, skill and diligence
Be open and co-operative with the FCA, the PRA and other regulators
Pay due regard to the interests of customers and treat them fairly