IT Support Engineer

Role: IT Support Engineer
Location: Stamford
Salary: £35,000

Are you ready to take your IT skills to the next level? Join our dynamic team at [Your Solicitor Firm Name], where technology meets exceptional service. We're looking for an IT Support Engineer to support our growing firm and ensure our systems run seamlessly.

The Role:

Based at our Stamford office, you'll play a key role in maintaining and enhancing our IT infrastructure across all locations. This is a hands-on role that involves on-site support and occasional travel between offices, so you'll need a valid driving license and a business-insured vehicle.

What You'll Do:

1. Provide friendly, professional IT support to all staff.
2. Troubleshoot and resolve IT issues, both remotely and in person.
3. Install and maintain hardware, software, and servers.
4. Develop and implement IT infrastructure improvements.
5. Perform proactive maintenance for desktops and servers.
6. Research and apply new technologies to enhance our systems.
7. Handle advanced troubleshooting and technical challenges.
8. Create user-friendly support documentation and deliver training.
9. Assist in the overall management of our IT systems.

Your Skills and Experience:

Essential: Maths Level 2, English Level 2, and either a computing degree, relevant higher education qualification, or industry experience.
Strong knowledge of Windows 11, Windows Server 2016/19/22, Hyper-V, Active Directory, Microsoft 365/Exchange, and Azure.
Experience with wired and wireless networking, including TCP/IP troubleshooting.
Excellent communication and organizational skills.

Desirable:
Industry certifications like CompTIA A+.
Familiarity with Microsoft Entra, Intune, and legal software such as SOS/Visualfiles.

Your Attributes:

A flexible, adaptable, and team-oriented mindset.
Friendly, approachable, and professional demeanor.
Ability to stay calm under pressure and meet deadlines.
A sense of humor is always a plus!

Location: Stamford (with travel to other offices).
Hours: 9:00 am - 5:15 pm (36.25 hours per week).

Interested? Apply Today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.