IT Support Engineer

IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)

As a Support Engineer, you will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable taking responsibility for IT Support within the business and have a passion for solving problems.

Our IT Support Engineers are integral members of our team, influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

Requirements:

1. Solid experience as an IT Support Engineer within an MSP environment (Essential)
2. Experience in working to SLA’s
3. Experience of supporting multi-site clients
4. 2nd - 3rd Line Support is essential

Desirable Experience/Qualifications:

1. Any Microsoft certification (MCSA, MCSE, VMware etc.)
2. Network Support (Ideally comprehensive Cisco Networking tools)

Technical Skills Required:

1. Office 365 / O365
2. Citrix and Hyper-V
3. Handheld device support
4. Windows Server
5. Active Directory / AD
6. MS Exchange
7. Firewalls
8. Network Support

Benefits:

1. An attractive starting salary
2. A chance to learn new technologies & techniques
3. Personal training budget
4. A fun, dynamic working environment
5. Excellent career progression
6. Regular salary reviews
7. Attractive holiday entitlement
8. Excellent work-life balance

Job Info

Job Title: IT Support Engineer / Service Desk Support Engineer

Company: CV-Library

Location: Milton Keynes, Buckinghamshire

Posted: Jan 16th 2025

Sector: IT

Contract: Permanent

Hours: Full Time