IT Support Engineer

IT Systems Network Support Engineer

Our Client is a Bank based in Central London, looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.

You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.

Responsibilities:

• Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware, and networking, including installation, configuration, and troubleshooting.
• Manage day-to-day operational aspects of a project and scope.
• Design, plan, and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
• Provide End User Computing support for all staff.
• Act as a coordinator between the London Users and Group IT Security on all requests for systems access to ensure that permissions are provided promptly and updated regularly, following the Group Access Matrix Protocol.
• Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures, ensuring compliance with Group requirements.
• Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
• Undertake Data Extraction for reporting requirements for stakeholders at the bank.
• Monitor CCTV, telephony systems, and door access systems, ensuring they are well-maintained with proper backup and relevant maintenance procedures applied.
• Overall networking equipment monitoring (i.e., Network Switches, Firewall, and other appliances) and support.
• Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly and ensure daily routine task completeness.
• Maintain and ensure that the BCP site is always ready for continuous bank operations.
• Maintain the branch PABX system and ensure that the recording system is operational at all times.

Technical Skills Required:

• Proficient in common operating systems:
  • Windows 10, Windows Server 2016 and above
  • Redhat Linux-based Operating System
• Software proficiency:
  • VMWare v6.7 and above
  • Veeam Backup and Replication
  • Symantec Endpoint Protection
  • Symantec Endpoint Encryption
  • ManageEngine Patch Manager Plus
  • Microsoft Office 365
• Networking (IT):
  • Cisco Switches and Routers
  • Fortigate Firewalls
  • LAN/WAN Routing
• Hardware:
  • Dell PowerEdge Servers
  • Dell PowerVault SAN Storage
• Project management
• Data analysis

Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing).

The salary for this role is in the range £40K - £50K.

This is a hybrid role – 3 days in the office.

Please send your CV to us in Word format along with your salary and notice period.