IT Support Engineer

An exciting opportunity has arisen for an IT Support Engineer with 5 years' experience to join a well-established estate agency.

This role offers excellent benefits and a competitive salary.

As an IT Support Engineer, you will troubleshoot complex technical issues and ensure users benefit from smooth, reliable IT support.

You will be based full-time in Horsham, with one day per week required on-site in Frindsbury (ME2 4FX).

Your Responsibilities:

1. Delivering advanced technical support to both on-site and remote users.
2. Troubleshooting a variety of IT hardware and software issues across PCs, laptops, and mobile devices.
3. Managing, maintaining, and optimising Windows operating systems (10/11).
4. Installing, configuring, and supporting the organisation's PC and laptop infrastructure.
5. Responding to support requests across various office locations throughout the Southeast.

What We Are Looking For:

1. Previously worked as an IT Support Engineer, IT Support Technician, IT Support Specialist, 2nd Line Support Engineer, Support Engineer, IT Engineer, IT Technician, IT Specialist, 2nd Line Engineer, 3rd Line Engineer or in a similar role.
2. At least 5 years' experience providing end-user support within a Microsoft-based environment.
3. Background in resolving complex technical issues.
4. Excellent knowledge of Microsoft Windows environments (Windows 10/11) and core networking principles.
5. Valid UK driving licence.

What's on Offer:

1. Competitive salary
2. 33 days holiday plus birthday off
3. Pension scheme
4. Employee assistance programme
5. Structured career development with access to training and certifications

Apply now for this exceptional IT Support Engineer opportunity to work with a dynamic team and further enhance your career.