IT Support Engineer

We are now seeking a driven and technically skilled Site IT Support Engineer to join our on-site and global Infrastructure Support team. As an on-site IT Support Engineer, you will play a crucial role in the support and deployment of infrastructure, network, and desktop systems for 1000+ employees on-site. You get the chance to support projects for wider groups in the business such as Infrastructure, Network, and Business Inventory control projects, whilst also offering support to VIP clients.

This position is ideal for an individual who enjoys working in a busy office/manufacturing environment and is able to provide quality service whilst building rapport with stakeholders.

Key Responsibilities

• Working on application deployments and project rollouts for clients' devices
• Client imaging and User support
• Active Directory and O365 support
• Print Service and video conferencing support
• Client patching and Service Desk Support, handling tickets via our Global Ticketing system
• Working collaboratively with others as part of a global team
• Willingness to coordinate team activities and set priorities
• Working on site 5 days per week for on-hand client support

This position provides you with a great opportunity to build your skillset whilst working as part of a global team in a company with over 15000 employees. It also provides you with a great work-life balance with a 2 pm finish every Friday afternoon along with flexible working.

What our on-site IT Support Engineer will need

Essential

• Industry and hands-on experience in IT Support focusing on client devices, infrastructure, and networks
• Working knowledge of Active Directory and Office365
• Great Teamwork and problem-solving skills
• Ability to be proactive and have a hands-on approach to your work
• Organised with great time management skills
• Process and documentation focused
• Microsoft Certified
• Ability to work on-site in Stockport 37.5 hours per week

Beneficial

• Experience in working in a busy office or manufacturing environment
• Desire to learn and progress

Why work for us?

Remuneration & Reward – Excellent package including a competitive starting salary of up to £45,000 (DOE) Annual Incentive Plan of up to 6%, contributory pension scheme of up to 9%, recognition rewards scheme, income protection, 12x salary life assurance and more.

Health & Wellbeing – 33 days annual leave including bank holidays, flexible benefits scheme, enhanced sick pay, on-site medical centre, subsidised canteen, employee assistance programme, retail and entertainment reductions and a variety of sports and social clubs.

Professional Development – Possibility for funded academic support up to PhD level, employee goal setting and development plans, huge growth potential both internally and globally within the business, the opportunity to contribute and work with cutting-edge technologies.

Corporate Social Responsibility & Sustainability – A global commitment to becoming carbon neutral by 2035, working with suppliers who embrace and comply with the Nexperia Supplier Code of Conduct, paid time off for every employee to support charitable work.

Diversity, Equity, and Inclusion – Corporate members of Neurodiversity in Business and a Disability Confident Employer. Dedicated Employee Resource Groups for Neuroinclusion, the LGBTQ+ community, and Women in Nexperia with a commitment to increase women in management positions to 30% by 2030.

As a company, we value diversity not just because it is the right thing to do but because diverse teams perform better. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

What happens next?

If you are excited about our Onsite IT Support Engineer position, please click ‘Apply’ now.

Please feel free to contact us directly to discuss the position or the company in more detail.

Be Part of Something Bigger.

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Nexperia is an Equal Opportunity/Affirmative Action Employer.