IT Support Engineer

An opportunity has arisen for an IT Support Engineer (1st / 2nd Line) to join a well-established car dealership offering excellent benefits.

This full-time on-site role offers a salary range of £30,000 - £35,000.

As an IT Support Engineer (1st / 2nd Line), you'll be a key figure in delivering IT solutions across the business, providing hands-on support while also taking ownership of critical IT projects.

This is more than a support role; it's your chance to shape the future of our IT operations, working in an environment where your expertise will be valued and your ideas implemented.

This role offers a unique opportunity to step up and lead IT projects, with a clear pathway to head the IT department, playing a pivotal role in driving change and implementing cutting-edge solutions.

You will be responsible for:

1. Set up and configure workstations (desktops, laptops, mobile devices), ensuring all systems are ready for new and existing staff.
2. Perform regular hardware and network checks to ensure optimal performance and security across all systems.
3. Lead and manage IT projects, from software rollouts to system upgrades and security improvements.
4. Troubleshoot and resolve IT issues efficiently to minimize downtime.
5. Secure and maintain local networks, ensuring compliance with data privacy regulations.
6. Train and support employees on new software, ensuring smooth transitions and adherence to best practices.
7. Continuously identify areas for improvement, leading initiatives to enhance IT processes and systems.

What we are looking for:

1. 3+ years of experience in IT support, development, or a similar technical role.
2. Proven problem-solving skills with a proactive approach to managing and improving IT systems.
3. Strong communication skills, with the ability to explain technical concepts to non-technical staff.
4. Experience with Microsoft 365, Windows 10/11, Ubiquity networks, VM ware, and cybersecurity.
5. Knowledge of network management, virtualization, and cybersecurity practices.