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IT Support Engineer
EC Property Recruitment Ltd
Carlisle
On-site
GBP 28,000 - 35,000
Full time
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Job summary
An established industry player is seeking an IT Support Engineer to join their dynamic team. This role involves providing exceptional technical support to clients, diagnosing and resolving hardware and software issues, and ensuring the smooth operation of IT infrastructure. The ideal candidate will have a strong background in IT support, excellent communication skills, and a customer-oriented approach. This is a fantastic opportunity to be part of a dedicated team that values innovation and client satisfaction, making a real impact in the IT support space.
Qualifications
- Proven experience in IT support or a similar role is essential.
- Strong knowledge of computer systems and mobile devices.
Responsibilities
- Provide technical support to clients via phone, email, and in-person.
- Diagnose and resolve hardware and software issues.
Skills
Education
Tools
Job description
Company: JJM Networks
Job Title: IT Support Engineer
Location: Pacific House, Kingstown, Carlisle CA3 0LJ
Salary: £28k - £35k (Dependent on Experience)
About Us:
JJM Networks is a managed IT support company located on the outskirts of Carlisle, just off Junction 42 of the M6. Our clients rely on us for their critical IT infrastructure needs, where we provide support and maintenance, server installations, and more.
- Provide technical support to clients via phone, email, and in-person.
- Diagnose and resolve hardware and software issues.
- Install and configure computer systems and applications.
- Manage and maintain IT infrastructure and networks.
- Document technical procedures and user guides.
- Proven experience in IT support or a similar role.
- Strong knowledge of computer systems, mobile devices, and other tech products.
- Ability to troubleshoot and resolve issues efficiently.
- Excellent communication skills and customer-oriented approach.
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