IT Support Analyst

McKinlay Law; London; On-site; GBP 100,000 - 125,000; Full time

Job description

We are no longer accepting CVs for this position.

Applications for this role have now closed. If you have the relevant experience for this position, we may have similar roles now or in the future. If you would like to submit your CV on a general basis, please follow the link below:

Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office.

You will be the sole IT person for the London office whilst reporting to and being supported by an external IT team. The role will include:

1. Providing 1st and 2nd line support
2. Setting up and maintaining IT equipment and work stations
3. Troubleshooting user issues
4. Training staff on software and equipment
5. Logging IT problems and their resolution
6. Liaising with third parties over licenses and issues
7. Overseeing and tracking the lending of equipment
8. Implementing company IT strategies

Experience in a law firm or similar professional services/corporate environment is essential; at least two years’ experience. Advanced technical knowledge and stellar customer service skills are essential. You will also have exceptional organisation skills with a pragmatic approach to prioritising demands.

This is a rewarding opportunity for an ambitious IT professional looking to take on a broad role with responsibility and further build their career in legal IT.

McKinlay Law endeavour to contact all successful candidates within 24 hours. However, due to the volume of applications that we receive, we are not able to respond to every candidate individually. If you have not heard from us within 24 hours your application has been unsuccessful and we have not retained your details.