IT Services Proposal Manager

ITC Worldwide is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support- EMEA Abuja, NG | ITC field office

In addition to our daily proposal response output, our proposal library narrative is critical to our organization. The Proposal Writer/Manager will contribute content to the knowledge management database regularly, and contribute to marketing projects as well when required.

Responsibilities

1. Parse and analyze new solicitations, create a proposal plan that aligns with the company proposal process.
2. Provide writing and editing support and/or lead RFP/RFI/RFQs.
3. Maintains and contributes to the proposal library to ensure latest product and service content is available for reuse.
4. Edits proposals for spelling, typographical and grammatical errors; proper syntax; as well as readability, consistency and comprehension.
5. Maintains past performance database, maps of Customers, reference letters, reports and project log : SharePoint.
6. Significant contributor to the development and continuous improvement of the proposal creation process in collaboration with other internal colleagues.

Requirements

1. Three to six years of related work experience in proposal development and writing.
2. Comfortable leading diverse groups, excellent communication skills (both written and verbal).
3. Strong organizational skills, ability to manage time, deadlines, taking initiative and problem solving.
4. Expert Microsoft Word user, skillfully formats documents with extreme attention to detail and compliance. Understands style sheet creation and desktop publishing.
5. Readily grasp product offerings and sales strategies for proposal and quote writing.
6. Assists with business development efforts to include opportunity research and tracking worldwide.
7. Demonstrated excellent writing skills.
8. Ability to surge work schedule to meet proposal schedule demands.
9. Applies communication and interviewing skills to gather needed information from internal and external personnel to support writing activity.
10. Develops and implements process improvements to advance proposal productivity and quality.
11. Prior experience in the defense industry desired, USG and International experience helpful.
12. Intermediate Level Microsoft Excel Skill Level.
13. Experience developing quotations, finance background.
14. Led all aspects of proposal management for Government & Industry International bids.
15. Research/identification of key opportunities.
16. Proposal or quoting experience with Microsoft Techn REQUIRED.
17. Experience with Microsoft/SAP/NetSuite and/or other ERP software.
18. Ability to understand requirements, and influence proposal content to produce winning and compliant bids.

Desired Skills

1. Provide thought leadership and perspective for content creation and work closely with Copy Writers and ITC Practices to develop the right collateral required for digital marketing campaigns.
2. Serve as the link between marketing and inside sales/sales to ensure proper alignment of lead flow and quality through the sales lifecycle.

Education Requirements

1. MS degree in Marketing, business administration or related field.
2. Fully Bilingual in English and Spanish/French/Arabic/Cantonese/German.

Experience to include

1. 5+ years of experience in B2B digital marketing for a similar services company targeting CFOs, CIOs and high-level executives in Finance and IT (e.g. Big Fours, Accounting Firms, Recruiting, other consulting & outsourcing firms, software companies).
2. Enjoys and brings experience managing direct reports and agencies.
3. Strong analytical skills and data-driven thinking.
4. Demonstrable experience leading and successfully managing digital marketing in B2B services companies.
5. Highly creative with experience in identifying target audiences and devising content and digital campaigns that engage, inform and motivate.
6. Up-to-date with the latest trends and best practices in digital marketing and Account Based Marketing (ABM).
7. Strong understanding of Search Engine Optimization (SEO) processes to effectively manage the performance of the in-house Agency and SEO resources under management.
8. Defines requirements, tasks, and resources associated with the SEO strategy.
9. Understand on and off-site tactics.
10. Experience working with popular keyword and SEO tools (Google Adwords, Semrush, Wordtracker, Moz, Screaming Frog, Searchlight, Botify, Ahrefs, Search Console, etc.).
11. Experience working with CMSs and the building and administering of content in multiple CMS environments or platforms.
12. Is familiar and comfortable with writing and editing content for SEO.
13. Oversees and manages keyword research and competitive research for ITC key services.
14. Keeps pace with SEO trends and developments (especially for North America).
15. Solid knowledge of web analytics platforms (Google Analytics) and understanding of tag management systems (Google Tag Manager, Tealium, or similar).
16. Experience in managing PPC and overall Paid.