IT Service Desk Analyst

1st Line Support Analyst
Onsite in Chippenham 5 days per week
Salary - £25,000

Our client is seeking a Service Desk Analyst who is not only technically knowledgeable but also possesses excellent customer service skills. This role requires an individual who thrives in a fast-paced environment, can adapt to changing circumstances, and has a keen eye for problem-solving. The successful candidate will be part of a dynamic team, providing top-notch technical support while maintaining a customer-focused attitude.

What you bring:

• Ability to prioritise variable workload and know when to escalate a problem appropriately
• Excellent interpersonal and communication skills, both verbally and written
• Good knowledge of service management toolsets like ServiceNow and ITIL
• Proven experience & understanding of IT infrastructure, desktop and business applications
• Administration of Active Directory, End User Devices, Office 365 and Business Applications
• Technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking and Citrix

What's next:

Ready to take the next step in your career? Apply now for this exciting opportunity!

Apply today by clicking on the link!

About the job

Contract Type: FULL_TIME
Specialism: Information Technology
Focus: IT Support
Salary: Up to £25,000 per annum
Workplace Type: On-site
Experience Level: Associate
Location: Chippenham

Job Reference: UZN3NW-2C2C445D
Date posted: 5 March 2025
Consultant: Bradley Webb

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