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IT Service And Support Specialist

Gi Group

Manchester

On-site

GBP 1,000

Full time

9 days ago

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An established industry player is seeking a proactive IT Service and Support Specialist to enhance their operations. This hands-on role involves supporting the IT ticketing process, managing end-user device requests, and collaborating with global IT teams to ensure seamless operations. The ideal candidate will have solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics, along with strong organisational and communication skills. If you're driven and tech-savvy, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Experience in IT support with a focus on hardware and software troubleshooting.
Strong organisational skills and ability to work independently.

Set up IT equipment for new starters and manage device requests.
Troubleshoot hardware/software issues and maintain asset tracking.

PC/laptop hardware

Microsoft Windows

Microsoft Office

Networking basics

Organisational skills

Communication skills

Problem-solving

ServiceNow

We're looking for a proactive IT Service and Support Specialist to join our team. In this hands-on role, you'll support our IT ticketing process, manage end-user device requests, and work closely with global IT teams to ensure seamless operations.

Working hours:
Monday - Friday
8AM - 4PM

Pay:
£13

What you'll do:

Set up IT equipment for new starters and support staff transitions
Handle desktop/laptop repairs and mobile device administration
Troubleshoot hardware/software issues and reset passwords
Use ServiceNow to log and manage incidents and requests
Maintain accurate asset tracking and IT stock levels
Collaborate with global IT teams to meet SLAs

What you bring:

Solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics
Strong organisational and communication skills
A "can-do" attitude with the ability to work independently
Proven ability to prioritise, meet deadlines, and support users at all levels

If you're driven, tech-savvy, and ready to make a difference, apply now and help us keep us running smoothly.

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IT Service And Support Specialist

Gi Group

Manchester

On-site

GBP 1,000

Full time

Job summary

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Job description