IT Senior Systems Support Engineer

TN United Kingdom; London; On-site; GBP 55,000 - 65,000

Job description

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IT Senior Systems Support Engineer, London

Client:

Nexus

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

c9aa94d25264

Job Views:

3

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

Job Description

Our Client is a Bank based in the City of London, looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT, preferably from within the banking financial industry.

You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently.

The Client would like the following key skills:

• Solarwinds – Service Desk Software experience
• Experience of Pal Alto firewalls
• Firemon – Network Security Devices and Policy Management
• Experience of Avaya PABX systems

Responsibilities include:

• Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support for software, hardware, and networking, including installation, configuration, and troubleshooting.
• Manage day-to-day operational aspects of a project and scope.
• Design, plan, and deploy IT projects to enhance the existing IT infrastructure and any applications required by the bank.
• Provide End User Computing support for all staff.
• Coordinate between the London Users and Group IT Security on all requests for systems access, ensuring permissions are provided promptly and regularly updated according to the Group Access Matrix Protocol.
• Preserve the Assets of the Bank by implementing Disaster Recovery and backup procedures, ensuring compliance with Group requirements.
• Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.
• Overall networking equipment monitoring (i.e. Network Switches, Firewall, and other appliances) and support.
• Plan and carry out maintenance checks to ensure IT Operations and infrastructures are running smoothly and ensure daily routine task completeness.
• Maintain the AYAYA PABX system and ensure that the recording system is always operational.

The following is a list of technical skills required for the role:

Technical/Functional Skills

• Proficient in common operating systems: Windows 10, Windows Server 2016 and above, Redhat Linux based Operating System.
• Software proficiency: VMWare v6.7 and above, Veeam Backup and Replication, Symantec Endpoint Protection, Symantec Endpoint Encryption, ManageEngine Patch Manager Plus, Microsoft Office 365.
• Networking (IT): Cisco Switches and Routers, Palo Alto Firewalls, LAN/WAN Routing.
• Hardware: Dell PowerEdge Servers, Dell PowerVault SAN Storage.
• Project management.
• Data analysis.

Personal Skills (Soft Competencies)

• Strong interpersonal skills.
• Strong written and verbal communication skills (in English).

Bachelor or Master’s degree or professional qualification in a relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) is required.

The salary for this role is in the range £55K - £65K.

Please send your CV to us in Word format along with your salary and notice period.