IT Project Support Officer

Job summary

Join our growing team at HCRG Care Group as an IT Project Support Officer!

In this role, you'll support the mobilisation of IT services for a new health service in the Bath, Swindon, and Wiltshire (BSW) region. Working closely with the IT Project Manager and a skilled technical lead, you'll manage documentation, coordinate schedules, organise meetings, and help track project activities to keep everything on course.

The ideal candidate is organised, detail-oriented, and ready to play a vital part in successful project delivery. If you're ready to make a difference in a fast-growing environment, we'd love to hear from you!

This is a full-time Fixed-Term position until July 2025. This role involves regular travel across Bath, Swindon, and Wiltshire to support service mobilisation efforts. You'll also be expected to attend team and service meetings face-to-face, as agreed with your manager.

A valid driving licence and the ability to drive are essential for this role, as you will be required to travel to sites both locally and nationally to support the needs of projects and the department.

Main duties of the job

As an IT Project Support Officer, you will assist the IT Project Manager by documenting project activities, decisions, and actions, as well as providing administrative support such as scheduling meetings, recording minutes, and tracking follow-up items. You'll also maintain accurate project documentation and records.

In this role, you will serve as a point of contact for internal and external queries, ensuring timely communication and supporting issue resolution. You will coordinate activities across departments with the technical lead, update risk logs, conduct basic risk assessments, manage project challenges, prepare reports, and maintain project guides and templates for knowledge sharing.

Additionally, you will support the IT Operations team by keeping procurement records, assisting with purchase orders, and ensuring compliance with organisational policies. You will collaborate with both IT and non-IT teams to enhance processes that improve project delivery and operational efficiency, and help create training materials and guides to promote knowledge sharing and support project activities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit HCRG Care Group.

Date posted: 01 November 2024

Pay scheme: Other

Salary: £28,000 to £32,000 a year

Contract: Fixed term

Duration: 12 months

Working pattern: Full-time

Reference number: HCRGCG/TP/50636/12379

Job locations: HCRG Care Group, Trowbridge, Wiltshire, BA14 0XG

Job description

Job responsibilities

As an IT Project Support Officer, you'll play a key role as a valued member of our team at HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £28,000 - £32,000 with group pension (Fixed-Term until July 2025)
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face-to-face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post-trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose - changing lives through transforming health and care.
• The pride of working for an organisation committed to the highest clinical and quality standards - with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission.

The Ideal Candidate

The ideal applicant will have:

Essential:

• Degree level education or equivalent experience.
• ILM Management qualification.
• Business Analyst qualification (or in progress).
• Prince2 Project Foundation level (or in progress).
• Valid driving licence for travel.
• Proficient in Microsoft Office.
• Experience in tracking benefits and managing finances.
• Proven team leadership and negotiation skills.
• Ability to work independently.

Desirable:

• Agile Practitioner qualification.
• Benefits Realisation qualification.
• Level 3 Award in Education & Training.
• Understanding of clinical services.

Please see the attached job description for a full person specification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: HCRG Care Group

Address: HCRG Care Group, Trowbridge, Wiltshire, BA14 0XG

Employer's website: HCRG Care Group