IT Project Planner

An IT Transformation Senior Planner plays a critical role in large-scale IT transformation initiatives, focusing on the planning, coordination and management of complex projects aimed at fundamentally changing the organization's IT landscape. This role requires a deep understanding of both technical and strategic aspects of IT transformation, as well as strong leadership and project management skills.

Key Responsibilities:

Strategic Planning & Alignment:

• Lead the development of detailed plans for Customer IT transformation initiative, ensuring alignment with the organization’s strategic objectives.
• Work closely with senior leadership to define transformation goals, timelines, and key performance indicators (KPIs).
• Translate high-level transformation strategies into actionable project plans and roadmaps.

Programme & Project Planning and Coordination:

• Ownership and updating of the detailed overall Transformation plans including key milestone management across the workstreams
• Oversee the detailed planning and coordination of multiple projects within the Customer IT transformation programme, ensuring they align with overall transformation goals.
• Collaborate with project managers and teams to ensure seamless execution and integration of transformation activities across the organization.
• Ensure that project interdependencies are managed effectively and that potential conflicts are resolved promptly.

Change Management:

• Develop and implement planning change management strategies to ensure smooth adoption of new technologies and processes across the organization.
• Engage with stakeholders at all levels to communicate changes, address concerns, and build support for transformation initiatives.
• Ensure that changes are managed in a way that minimizes disruption to ongoing operations.

Risk & Issue Management:

• Identify, assess, and mitigate risks associated with IT transformation projects, focusing on minimizing potential negative impacts on the business.
• Develop and maintain a risk register, ensuring that risks are regularly reviewed and updated.

Stakeholder Engagement & Communication:

• Serve as the primary point of contact for senior internal stakeholders regarding the status and progress of IT transformation initiatives.
• On behalf of the Programme lead, prepare comprehensive plan status reports, presentations, and updates to the executive team and other key stakeholders.

Resource Management:

• Work with resource managers to allocate the necessary personnel, technology, and financial resources to support IT transformation projects.
• Monitor resource utilization and adjust allocations as needed to ensure the effective delivery of transformation initiatives.
• Provide guidance and support to project teams to ensure they have the resources needed to succeed.

Performance Monitoring & Reporting:

• Establish and monitor KPIs and performance metrics to track the progress and success of Customer IT transformation initiatives.
• Conduct regular reviews of transformation projects to ensure they are on track and aligned with strategic objectives.
• Prepare and support detailed performance reports to senior management, highlighting key achievements, challenges and areas for improvement.

Continuous Improvement:

• Identify and implement best practices and lessons learned from previous IT transformation projects to improve future initiatives.
• Foster a culture of continuous improvement within the Customer IT transformation team, encouraging innovation and the adoption of new approaches.

Qualifications:

Experience:

• 7+ years of experience in IT project management, programme management, or a related field, with at least 3 years focused on IT transformation or large-scale IT change initiatives.
• Proven track record of successfully leading complex Consulting led IT transformation projects in large organizations

Skills:

• Deep understanding of Customer IT transformation, including cloud migration, digital transformation, and legacy system modernization.
• Proficiency in project and programme management tools (e.g., MS Project, Jira, Portfolio Management tools).
• Strong analytical and problem-solving skills, with the ability to think strategically.
• Excellent communication and stakeholder management skills, with experience presenting to executive leadership.
• Ability to manage multiple high-priority projects simultaneously and under tight deadlines.