IT Project Manager - Swindon, Swindon

IT Project Manager - Swindon

Summary
We’re looking for a Project Manager to join our IT Digital Team who’ll lead one of our delivery teams, ensuring the team delivers against product roadmaps and provides a great experience for the Trust’s millions of supporters. In IT Digital at the National Trust, we build and support the systems that people interact with online such as the Online Shop, Holiday booking, and the Website. We are a dynamic team who work using Agile and Waterfall methods depending on the change required. While it’s our job to deliver the IT solution, a focus on the customer is at the centre of everything we do, and we are looking for an IT Delivery Manager to join the IT Digital Team. Internally this role is known as Delivery Manager.

What it's like to work here
Technology plays a key part in enabling the Trust to deliver on its strategic objectives. IT Digital manages and supports the systems that allow us to communicate with our members and supporters. Our vision is to enable the best possible customer experience when interacting with the National Trust. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you'll be doing
You’ll deliver complex changes and enhancements, as well as providing operational support to our products (for example the National Trust's website, Mobile app, Shop online, Holiday Cottages online, and Events Sales). You will define resources, lead procurement efforts, secure project teams, manage budgets, oversee risk management, and ensure effective governance. Managing stakeholders successfully is key to this role, and you are likely to be dealing with a wide cross-section of people from across National Trust. We work extensively with Third Parties, and you’ll be working closely to deliver change alongside them. Each team has an allocated budget and you’ll be responsible for efficient spending, tracking costs against the budget and ensuring it is not exceeded. You’ll follow appropriate governance as you lead the Delivery teams to make changes, using internal based on industry standard principles. There will be the opportunity to manage projects both using change frameworks and Agile framework, as well as the more traditional waterfall delivery method. You’ll be responsible for ensuring risks are tracked, managed, and escalated when appropriate.

Who we're looking for
We’d love to hear from you if you're:

1. able to demonstrate experience of successfully delivering complex end to end project/programme management, including defining resources, leading procurement, securing project teams, and matrix management across multiple projects/programmes
2. a Professional with technical knowledge and skills in project management
3. able to evidence ongoing Continual Professional Development in your career to date
4. you're a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders
5. a skilled communicator, with experience of managing complex and challenging situations with competing interests and a diverse range of people
6. a leader for inclusion, who finds ways to create an inclusive culture
7. experienced in defining resources, leading procurement, securing project teams, budget management, risk management, and governance management.

The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.