IT Manager

IT Manager - Redditch- £40,000-£50,000 depending on your skills and experience.

We are a forward-thinking company based in Redditch, seeking a proactive and technically skilled IT Project Manager to join our team. This is a fantastic opportunity to lead a variety of IT projects, including the ongoing development and maintenance of our CRM system, website, and other critical business applications. You will play a pivotal role in the strategic direction of IT within the company, ensuring our infrastructure is secure, scalable, and supporting our growth.

IT Manager Key Responsibilities:

1. Project Management: Oversee IT projects focused on the continuous development and improvement of the company's CRM, website, and database systems. Lead projects from inception through to delivery and ongoing enhancements.
2. Stakeholder Coordination: Collaborate with management, internal teams, third-party service providers, and developers to implement and manage IT solutions effectively.
3. IT Infrastructure Management: Maintain and optimise our IT infrastructure to ensure its performance, security, and scalability are top-notch.
4. Cloud Server Management: Manage and support our cloud-based server solutions, ensuring maximum uptime and efficiency.
5. Database Management: Work closely with our large MySQL database, developing a deep understanding of data structures and ensuring the smooth operation of key business processes.
6. Data Integrity & Security: Maintain data integrity, implementing robust backup and disaster recovery processes to protect our critical data.
7. Third-Party Data Integration: Oversee the integration and reliability of data from third-party providers, ensuring seamless data flow into our systems.
8. Team Management: Provide mentorship and guidance to an IT apprentice or trainee, fostering their development and growth within the team.
9. Documentation & Compliance: Maintain comprehensive internal IT documentation, including disaster recovery plans, and ensure the team adheres to industry best practices and security standards.
10. User Support & IT Operations: Ensure all workstations, systems, and IT resources are fully operational, enabling employees to perform their tasks effectively and efficiently.

The successful IT Manager will have the following skills and experience:

1. Extensive experience working with large databases, especially MySQL.
2. Proficient in using APIs for system integrations and automation.
3. Basic knowledge of PHP is a plus but not mandatory.
4. Solid experience in managing cloud-based server solutions.
5. Familiarity with Google Workspace administration.
6. Strong project management and organisational skills, with the ability to juggle multiple projects.
7. Excellent analytical and problem-solving capabilities, with keen attention to detail.
8. Strong communication skills, able to engage both technical and non-technical stakeholders effectively.
9. Experience in IT infrastructure management, cybersecurity best practices, and disaster recovery planning.
10. Previous leadership experience, mentoring or managing team members is highly desirable.

If you're an IT Manager with a passion for driving technological advancements and have the skills to manage complex IT projects, we'd love to hear from you. Click APPLY now.