IT Infrastructure Engineer

Here at Peacocks, we have a fantastic opportunity for an IT Infrastructure Engineer to join our IT department. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As an IT Infrastructure Engineer working from our Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations, and troubleshooting. You will be providing technical know-how in a large, complex, and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments.

Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities. You will be a self-starter with the ability to take initiative and drive projects independently as well as working in a collaborative manner to achieve business objectives.

The role will include:

1. Virtual and Physical Server Build, Installation, and Management
2. Backup, DR, and BCP Implementation and Testing
3. Internal and External Network Security
4. Desktop Support cover during holidays/sick cover
5. Infrastructure Monitoring and Fault Resolution
6. Networked Systems Monitoring
7. Third Line Support
8. Potential travel to satellite offices and ability to work after hours when necessary

Skills/Experience Required:

1. Windows Server and Client Operating Systems (7/8/10/11)
2. Microsoft Exchange on-premise
3. VPN Technologies
4. MS Active Directory management and maintenance experience
5. Virtualisation - VMware/Hyper-V
6. Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting, and describing complex technical subjects
7. Provide 3rd Line Support for infrastructure Service Incidents

Desirable Skills:

1. HPE Nimble Storage
2. Routers, Switches, and Firewalls (Layer 3 switches, VLANs)
3. HPE ProLiant Server Hardware
4. Cisco Meraki Networking
5. Knowledge of VOIP and SIP systems
6. Professional vendor level certifications preferred: MCP, MCSA, MCSE, MCITP, MCTS, CCNA