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An established industry player is seeking a dedicated IT Support Specialist to join their team. In this role, you will provide essential support on IT hardware and software products at customer sites, ensuring adherence to Service Level Agreements (SLAs). Your proactive approach will help deliver high-quality IT support services across a diverse customer base. If you are passionate about technology and enjoy solving problems, this opportunity is perfect for you.
Job Description
Role purpose:
To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers.
Hours:
Thursday 9am - 8pm
Friday 9am - 8pm
Saturday 9am - 8pm
Sunday 9am - 6pm
Key responsibilities: