IT Event Support Engineer

TN United Kingdom; Newport; On-site; GBP 30,000 - 50,000

Job description

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Location: World wide - Silverstone, England, United Kingdom & all F1 race locations.

Reporting to: IT Event Manager

Department: IT Event Support

Cadillac Formula 1 is excited to be on the grid for the 2026 FIA Formula One World Championship. Our new team is gearing up for rapid growth. To achieve our goals, we need to create and sustain a high-performance culture in every area. We have ambitious plans to build an outstanding operation that can compete at the highest level.

From exceptional Engineering and Design talent to a world-class race team, supported by specialists in off-track roles - we are assembling the expertise needed to drive this operation forward and compete at the highest level.

Being a part of this team will accelerate your career. Take a closer look at the role:

Job description:
We have an opportunity for a talented IT Event Support Engineer to join the TWG Cadillac Formula 1 Team as part of the Event IT Team. In this role, you will be a member of a team of engineers providing support to our engineering teams in the factory in the race operations centre as well our travelling end-users, employees and guests. As a member of the team, you will be responsible for the setup, operation and maintenance of the IT solutions that run an IT event.

As part of the Cadillac Formula 1 Team, we aspire to be the absolute best in every aspect of our team. Team members are encouraged to challenge established thinking and share their ideas to create an environment where everyone can contribute to our shared success.

What you will be doing:

1. Setup, support, operate and maintain the IT infrastructure, bespoke applications and supporting solutions that are used during an IT event.
2. Travel with the Team to Grand Prix, Test Events, Film Days providing the team and its guests end user IT support.
3. Act as a liaison between internal departments and external service providers to ensure the delivery of IT services.
4. Troubleshoot and resolve IT issues at events, including actioning requests for new or enhanced services.
5. Collaborate with other IT and business teams for more complex issues or problems that require higher-level support.
6. Assist in the creation of Policies and Procedures to ensure the smooth and consistent support operations.

Requirements:

1. Relevant experience in a similar role within a travelling motorsport environment.
2. Experienced in supporting and implementing LAN, WAN and SD-WAN.
3. Highly experienced in supporting and implementing Windows operating systems (server & client), virtualisation and HCI technologies as well as a working knowledge of Linux-based systems.
4. Experienced in supporting IT hardware, ranging from end user devices to servers.
5. Excellent analytical skills and proven experience of fault finding and problem solving.
6. Demonstrate a “can-do” flexible attitude and a “calm head” under pressure.
7. Clear and concise communication skills both verbally and digitally.
8. Ability to prioritise workloads in a time pressured environment managing personal and team deadlines.
9. Ability to work at height.
10. Relevant certifications: CCNA, MCP, MCSE, VCP or equivalent.

This role could involve extensive travel and offset hours to match the F1 official event calendar.

Please note that additional security checks may be required as part of the recruitment process. This may include a background check covering a minimum of the past five years.

This job description reflects the major tasks to be carried out by the postholder and identifies the level of responsibility at which the postholder will be required to work. Subject to the discretion of the Company, the postholder will carry out the duties specified above together with such other duties or tasks for the Company as reasonably required. You may also be required to perform additional duties for the Company from time to time commensurate with your skills and experience.

Please be aware that we will be reviewing applicants on a rolling basis and this job posting will close once a suitable candidate is identified. We encourage all interested individuals to submit their application as soon as possible. As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy or maternity, race or ethnicity, religion or belief, gender identity or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.