IT Engineer - 17/03 Start

• IT Engineer (Breakfix) - SC Cleared Desirable
• Brecon - Onsite 5 days a week
• 17/03/25 - 17/05/25
• 08:30 - 17:00 - Must join the OOH rota and standby
• £21.01 per hour - Inside of IR35

Duties to Include:

• Queue ticket management of tickets assigned to their Hub (and surrounding spokes), ensuring appropriate updates and call management to maintain service levels as per contract.
• Hub stock management including asset management of kit in/out (scan items in/out of locations) as per contract.
• Effective management of disposals that go through their Hub as per contract.
• Triage and perform hardware repairs of 'in warranty kit' and liaise with vendors for parts and returns as per contract.
• Locker replenishments where appropriate as per contract.
• Highlight potential issues with service/potential service improvements to their Team Leader.
• Follow any agreed processes and procedures either from the Authority (site regulations, etc.).

Key Skills:

• Must have SC clearance or be able to gain this; UK National with a UK passport.
• Must have a full clean driving licence.
• Experience in a PC field service environment or PC field workshop environment.
• Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs).
• Accredited or willing to go through HP & Dell - Desktop and Laptop training.

If you are available and interested, please apply today!