IT Engineer

We are by engineers and run by engineers with a strong background in Voice, VOIP, IT, and Data. We pride ourselves on providing excellent customer support and strong customer retention.

There is now a requirement for an IT Field Engineer to join the team. The successful candidate will develop and become competent in supporting all the company’s products.

Location: Newcastle / Manchester

Salary: £32,000 - £38,000

Car Allowance: £350 per month

Benefits: 23 days holiday + bank holidays, rising 1 day a year for 5 years.

About the Role:

The role entails supporting clients on a variety of platforms & systems, including Mitel, Aruba, Cisco, and others. Our client base includes some of the largest hotel chains in the country, including Marriott, Best Western, Hilton, and Holiday Inn.

Excellent communication skills and a professional approach are vital as you will be interacting with customers daily. You will have a good understanding of customer networks, VOIP, wi-fi, DHCP, DNS, and more.

Travel Requirement: The successful candidate will be required to travel from home to customer sites across Manchester, Newcastle, and Scotland.

Requirements - Preferred but not essential:

• Experience with the Mitel Platform
• Experience with general VoIP/SIP concepts
• Experience with general IT Networking, Cisco, DNS, DHCP
• Experience with Aruba Wi-Fi solutions
• Experience with Switches, Routers, and Networks

If the role sounds like something of interest, get in touch with Pedro on 01254781300 or pedro@serlimited.com

SER-IN