IT Disaster Recovery Manager

Home based role, fully remote.

Job title: IT Disaster Recovery Manager

Job Description:

Help strengthen our Team as our IT Disaster Recovery Manager. Home based role.

An excellent opportunity for an IT Disaster Recovery Manager to join our IT DR team and be at the forefront of safeguarding our global IT infrastructure! As a leading Global IT Service Provider, we are dedicated to maintaining a robust IT Disaster Recovery policy, framework, and processes. Your role will be crucial in minimizing risks and ensuring the availability of key IT systems and services across all our divisions and business units.

At Capita, we pride ourselves on demonstrating top-notch IT DR planning and testing. This not only builds trust and confidence with our clients but also showcases our commitment to industry standards and best practices.

As part of our dynamic IT DR team, you will play a pivotal role in assuring our clients that their services meet the highest quality standards, supporting both contract and regulatory requirements.

Join us and make a significant impact in a team that values excellence and resilience!

What You'll Be Doing:

• Proactively schedule, facilitate and deliver Capita IT Disaster Recovery (DR) Testing in line Capita Policy and Standard.
• Consider Business Impact Analysis, and the associated risks when scoping and delivering IT DR testing.
• Deliver Test Plans, Post Test Reports, and follow through with all corrective actions identified through IT DR testing.
• Identify key 3rd-party providers and challenge these organisations either directly or via divisional colleagues around their own IT DR measures and preparedness.
• Respond to requests around IT DR capabilities (both internal and Clients), supporting client service delivery Management Teams.
• Respond and participate in essential internal and external compliance audit activities with the compliance team, providing evidence of IT DR capabilities and the IT DR framework.
• Provide advice and guidance to help each division and business identify and manage risk.
• Work closely with the wider security team, assist in the maintenance and where required contribute towards the Risk Register.
• Assist in driving through innovative solutions to further enhance the IT DR capabilities and systems.
• Provide advice and guidance to projects which require DR SME input to ensure technical solutions are implemented to meet contracted Recovery Time Objectives.
• Participate in the Operational Acceptance process to ensure DR documentation is updated and a successful DR test is completed before go-live date.

What we're looking for:

• Knowledge of Information Technology Systems.
• Proven experience conducting Business Impact Analysis and Risk Assessments.
• Proven experience in developing IT DR plans and co-ordinating IT DR testing activities.
• Industry recognised and accepted IT DR /IT Service Continuity certification is desirable.
• Industry recognised and accepted Business Continuity certification is desirable.
• Experience of implementing ISO 22301 and other industry recognised IT DR certification.
• Proven experience as an IT DR Manager of relevant Resilience role.
• Proven experience in conducting assurance reviews.
• Assertive personality with strong organisational and interpersonal skills.
• Good technical, analytical, and communication skills (both written and verbal).
• Ability to gain SC clearance.

About Capita Technology and Software Solutions (TSS) and CISO:

Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way.

Within Policy, Governance and CISO our key capabilities are to define, implement and maintain pan-Capita Cyber, Information Security and IT Policies. Defining and implementing security strategy and providing appropriate governance, assurance, asset management, risk management, privacy and health safety, to maintain compliance requirements for TSS and the wider group.

What's in it for you?

• Opportunity to learn new skills and progress your career.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more.

Don't forget, you're part of a network of experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Looking to discover more? In line with our values for openness and transparency, if you are happy to do so, please let your line manager know (this isn't a mandatory requirement).

We love to hear from you. So, if interested, please 'Apply now' to fill out our short application and send us your CV.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location: Home-Based - GBR, United Kingdom

Time Type: Full time

Contract Type: Permanent