IT Change Management Program Specialist

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IT Change Management Program Specialist, Surrey

Client:

Location:

Surrey, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6042543f8de6

Job Views:

9

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Our client is looking for a Change Management Project Specialist to support the planning and execution of change management strategies and activities across multiple large scale IM&T projects. Reporting to the Senior Manager, Project Delivery, the CMP Specialist will work with Project/Program Managers to incorporate change management activities into the overarching project plans, focusing on the people side of the key projects. Working as a collaborative and agile team member, the CMP Specialist will have the ability to multitask and stay organized.

Responsibilities:

1. Work closely with project teams to help lead the change management work stream, including:
2. Training
3. Identifying end users and core functionality/uses of projects
4. Evaluate extent of change from current business process
5. Collaborate with training team to generate training plans, resources and assist with any training deliverables
6. Deliver ongoing communications with sponsorship, project team, subject matter experts and end users throughout the life of projects
7. Solicit employee feedback via surveys, meetings, emails, etc.
8. Prepare change management strategies to maximize efficiency of project teams
9. Consult with members and identify and manage anticipated resistance
10. Manage relationships and provide feedback to project team in order to monitor and assess the impact of change on employees
11. Manage invested parties and executive sponsors expectations
12. Manage change management issues and escalate to senior management where necessary
13. Create and manage change management documentation including, but not limited to, risk and readiness assessments

Qualifications:

Ideal Candidate Must-have:

1. Minimum 3-5 years of successfully executing change management as a Change Management Specialist or Practitioner or equivalent
2. A recognized degree or certificate in Change Management
3. Experience in creating change management plans, risk assessments, communication planning, tracking and management of change management progress, tracking issues, and managing training
4. Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams
5. Deals comfortably with senior management and can present and converse with people in positions of authority
6. Good judgment and the capacity to independently evaluate situations and identify the optimum course

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Created on 02/04/2025 by TN United Kingdom