IT Business Analyst Manager

About The Role

We are seeking a highly skilled IT Business Analyst Manager to lead our business analysis team, bridging the gap between technology and business objectives. This role requires a strategic thinker who can manage a team, liaise with stakeholders, and drive IT solutions that align with business needs.

Key Responsibilities

Leadership & Team Management
• Lead and mentor a team of business analysts and requirements coordinators, ensuring effective collaboration and development.
• Define and implement best practices, methodologies, and frameworks for business analysis.
• Manage workload distribution, performance reviews, and professional development.

Business Analysis & Strategy
• Collaborate with business and IT stakeholders to identify and document business needs.
• Analyse processes, identify inefficiencies, and recommend IT-driven improvements.
• Define and maintain business requirements, functional specifications, and process documentation.
• Support IT strategy by aligning business goals with technological solutions.

Stakeholder Engagement & Communication
• Act as a key liaison between business units, IT teams, and external vendors.
• Facilitate workshops, meetings, and presentations to communicate findings and recommendations.
• Ensure stakeholder expectations are managed, and project goals are clearly defined.

Project & Change Management
• Support project teams in requirement gathering, gap analysis, and solution design.
• Oversee change management processes to ensure smooth transitions for IT implementations.
• Work closely with project managers to define scope, timelines, and deliverables.

Benefits:
• Life Assurance after 2 years' service
• Access to Benenden health and discount platform after 1 year of continuous service
• Personalised progression plan with clear career opportunities
• Individual training budget for personal development
• EE discount
• Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
• Eye Care Vouchers
• Refer a Friend Scheme
• Free onsite gym

About You

Required Skills & Experience
• Proven experience as an IT Business Analyst Manager or a similar leadership role.
• Strong expertise in business analysis, requirements gathering, and process improvement.
• Experience managing and mentoring teams of business analysts.
• Knowledge of IT systems, software development life cycles (SDLC), and Agile methodologies.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to work with cross-functional teams and drive business-IT alignment.
• Strong analytical skills with a data-driven approach to decision-making.

Preferred Qualifications
• Certifications in Business Analysis (CBAP, CCBA) or Project Management (PMP, PRINCE2) are a plus.
• Experience with business intelligence tools, process automation, and ERP/CRM systems.

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA and winning multiple awards including the UK's Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

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